Support
Teenused
Igakullne tugi.
End-to-end support for every stage
From initial integration to ongoing maintenance, we provide the services your team needs to succeed with Ruptela hardware.
Device Integration
Seamless hardware integration with your existing fleet management platform. Our devices support FMB protocol, MQTT, and custom configurations to fit any software ecosystem.
Technical Support
Dedicated technical account managers available by phone, email, and remote session. We solve issues directly, no ticket queues, no escalation delays.
Firmware Customization
Need non-standard behavior? Our firmware team can customize device logic, reporting intervals, I/O configurations, and protocol handling for your specific use case.
Training & Certification
Comprehensive training programs for your technical staff. Installation best practices, diagnostic procedures, and advanced configuration workshops.
Logistics & Fulfillment
Global shipping from our warehouse in Vilnius. Bulk orders, custom packaging, and regional distribution support for partners worldwide.
Warranty & RMA
Industry-leading warranty coverage. Streamlined return process with fast turnaround, advance replacement options, and transparent tracking.
Additional services
Toe tasemed
Mitmetasemeline tehnilise toe paketid standardist premiumini pühendunud kontohalduse ja prioriteetse reageerimisega.
Globaalne ühenduvus
Mitme võrgu SIM haldamine globaalse rändlusega, andmete ühiskasutusega ja automaatse operaatorivahetusega.
Kohandatud kaubamärk
White-label seadmete kaubamärgistamine kohandatud korpuste, siltide, pakendite ja püsivara isikupärastamisega.
Kohandatud projektid
Kohandatud riistvara ja püsivara arendus ainulaadsete autopargihalduse nõuete ja OEM integratsioonide jaoks.
Sõidukite integratsioon
Otsene CAN bus ja FMS integratsioon tehase sõidukiandmete jaoks kõigilt suurtelt tootjatelt.
Protokollide integratsioon
Sujuv andmete integratsioon enam kui 100 telemaatikaplatvormiga Ruptela omaprotokollide ja avatud protokollide kaudu.