Support
Tjanster
Omfattande stod fran integration till driftsattning.
End-to-end support for every stage
From initial integration to ongoing maintenance, we provide the services your team needs to succeed with Ruptela hardware.
Device Integration
Seamless hardware integration with your existing fleet management platform. Our devices support FMB protocol, MQTT, and custom configurations to fit any software ecosystem.
Technical Support
Dedicated technical account managers available by phone, email, and remote session. We solve issues directly, no ticket queues, no escalation delays.
Firmware Customization
Need non-standard behavior? Our firmware team can customize device logic, reporting intervals, I/O configurations, and protocol handling for your specific use case.
Training & Certification
Comprehensive training programs for your technical staff. Installation best practices, diagnostic procedures, and advanced configuration workshops.
Logistics & Fulfillment
Global shipping from our warehouse in Vilnius. Bulk orders, custom packaging, and regional distribution support for partners worldwide.
Warranty & RMA
Industry-leading warranty coverage. Streamlined return process with fast turnaround, advance replacement options, and transparent tracking.
Additional services
Supportnivåer
Nivåbaserade tekniska supportpaket från standard till premium med dedikerad kontohantering och prioriterad respons.
Global uppkoppling
Flernätverk-SIM-hantering med global roamingtäckning, datapoling och automatiskt operatörsbyte.
Anpassad varumärkning
White-label-enhetsvarumärkning med anpassade höljen, etiketter, förpackningar och firmware-personalisering.
Anpassade projekt
Skräddarsydd hård- och mjukvaruutveckling för unika fordonsflottahanteringskrav och OEM-integrationer.
Fordonsintegration
Direkt CAN-buss- och FMS-integration för fabriksdata från alla stora fordonstillverkare.
Protokollintegration
Sömlös dataintegration med över 100 telematikplattformar via Ruptelas proprietära och öppna protokoll.
Need help with integration?
Our technical team is ready to assist you at every step.
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