Privacidade
Last updated: January 2026
1. Introduction
This Privacy Policy describes how UAB Ruptela ("Ruptela", "we", "us", "our") collects, uses, and protects personal data when you visit our website, use our products, or interact with our services. We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable Lithuanian and EU data protection laws.
2. Data Controller
UAB Ruptela, registered address: Saltoniškių g. 29, LT-08105 Vilnius, Lithuania. Company code: 302527353. Contact email for data protection inquiries: privacy@ruptela.com
3. What Data We Collect
We may collect the following categories of personal data: Contact information (name, email address, phone number, company name, country) when you submit forms on our website. Technical data (IP address, browser type, device information, pages visited) collected automatically through cookies and similar technologies. Business communications data when you correspond with our sales or support teams. Partner and customer account data necessary for providing our products and services.
4. How We Use Your Data
We use personal data for the following purposes: To respond to your inquiries and provide customer support. To process partnership applications and manage business relationships. To send relevant product updates, news, and marketing communications (with your consent). To improve our website, products, and services through analytics. To comply with legal obligations and protect our legitimate business interests.
5. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds: Your consent (for marketing communications and non-essential cookies). Performance of a contract or pre-contractual measures (for partner and customer relationships). Our legitimate interests (for website analytics, security, and business operations). Compliance with legal obligations (for tax, accounting, and regulatory requirements).
6. Data Sharing
We do not sell your personal data. We may share data with: Service providers who process data on our behalf (hosting, email, analytics). Our offices and subsidiaries for internal business purposes. Legal authorities when required by law or to protect our rights. Business partners only with your explicit consent.
7. Data Retention
We retain personal data only as long as necessary for the purposes described in this policy. Contact form submissions are retained for up to 2 years. Customer and partner account data is retained for the duration of the business relationship plus any legally required retention period. Website analytics data is retained in aggregated form.
8. Your Rights
Under the GDPR, you have the right to: Access, correct, or delete your personal data. Restrict or object to processing. Data portability. Withdraw consent at any time. Lodge a complaint with the Lithuanian State Data Protection Inspectorate (VDAI). To exercise your rights, contact us at privacy@ruptela.com.
9. Cookies
Our website uses cookies for essential functionality, analytics, and preference storage. Essential cookies are required for the website to function and cannot be disabled. Analytics cookies help us understand how visitors interact with our website. You can manage cookie preferences through your browser settings.
10. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training.
11. International Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA) where our offices are located. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page. We encourage you to review this policy periodically.
13. Contact
For any questions or concerns about this Privacy Policy or our data practices, please contact: UAB Ruptela, Saltoniškių g. 29, LT-08105 Vilnius, Lithuania. Email: privacy@ruptela.com. Phone: +370 5 252 3629.